This qualification provides the skills and knowledge for an individual to be competent in the first line management skills of those working in the retail and/or wholesale industries.
It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small wholesale outlet, or a section or department within a larger wholesale business.
Individuals with this qualification are able to perform roles, such as:
- Managing a small to medium retail store group or franchise outlet
- Managing an independent retail store
- Managing a wholesale outlet
- Departmental/section management in a retail or wholesale business
- Functional management roles, such as merchandise management
- Management of an inside or outside sales team in a wholesale business